Privacy Policy

Effective Date: 30.07.2025

NorthEdge (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website https://northedge.tech (“Site”) or engage with us for our digital product services.

By accessing or using our Site, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following types of information:

a. Information You Provide

  • Contact Information: name, email address, phone number, company name, and job title.
  • Business Details: project requirements, business goals, KPIs like LTV, ROI, ARPU.
  • Communication: messages, inquiries, and other information you provide when contacting us.

b. Automatically Collected Information

When you visit our Site, we automatically collect:

  • Usage Data: IP address, browser type, operating system, referring URLs, pages viewed, and time spent.
  • Cookies and Tracking Technologies: to understand user behavior and improve our services.

You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We use your information to:

  • Provide, improve, and customize our services.
  • Respond to your inquiries and provide customer support.
  • Analyze engagement and performance metrics like LTV, ROI, and ARPU.
  • Send marketing communications (you can opt out at any time).
  • Maintain the security and integrity of our systems.

3. Legal Bases for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases:

  • Consent: When you provide consent (e.g., subscribing to a newsletter).
  • Contract: To perform a contract or take steps at your request.
  • Legitimate Interests: For analytics, security, and improving our services.
  • Legal Obligation: To comply with applicable laws.

4. Sharing Your Information

We do not sell your personal data. We may share your information with:

  • Service Providers: Trusted partners who assist in operating our website or providing services.
  • Legal Authorities: When required to comply with laws or protect our legal rights.
  • Business Transfers: If NorthEdge is involved in a merger, acquisition, or asset sale.

All third parties are required to maintain the confidentiality and security of your data.

5. Data Retention

We retain personal information only as long as necessary for the purposes described in this Policy, or to comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

Depending on your location, you may have rights to:

  • Access, correct, or delete your personal information.
  • Object to or restrict processing of your data.
  • Withdraw consent at any time (if applicable).
  • Lodge a complaint with a data protection authority.

To exercise these rights, contact us at info@northedge.tech.

7. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the internet or electronic storage is 100% secure.

8. International Transfers

Your information may be transferred to and maintained on servers located outside your country, including in countries that may not have the same data protection laws.

We take appropriate safeguards, such as using Standard Contractual Clauses, to ensure your data remains protected.

9. Children's Privacy

Our Site and services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

NorthEdge
Email: info@northedge.tech
Address: NORTHEDGE CREATIVE LIMITED, Unit 2A, 17/F, Glenealy Tower, No.1 Glenealy Central, Hong Kong S.A.R